Privacy statement

This privacy statement applies to the use of the websites and services offered by Road Trip Car V.O.F. (hereinafter: Road Trip Car), registered with the Chamber of Commerce under number 76655660, VAT number NL860727750B01 and established at the Burg. Van Rooystraat 45, 6417 XJ in Heerlen.

Road Trip Car manages several websites where users can find information about travel and car rental. Via the websites of Road Trip Car users can compare travel related products or services and possibly make reservations or purchase, especially in the field of car rental. By visiting the Road Trip Car websites you agree to this privacy statement. This statement is subject to our general conditions.

We may need your personal data in order to perform or improve our services. We process personal data when you use our services or because you provide them to us when you fill in a form on the website.

What is personal data?

Personal data is any data that you pass on to us, with which you can be identified as a person. For example, your home address and your name.

Request-specific information is not personal data. They are information about your request, for example, the type of car you want to rent or what kind of car insurance you want.

What do we do with your personal data?

We may need your personal data for a number of reasons:

On our website we indicate whether it is necessary for our services to fill in your personal data.

Which personal data do we collect?

When you book a car through our websites, some personal data is necessary to make the reservation correctly. This is not always the case, as we may redirect you directly to a provider's website.

When Road Trip Car services are used, we assume that you, as a visitor, are aware of this. Below is an overview of the personal data we collect when an application is made:

Personal data Explanation
Salutation, first name, last name This information is collected so that you can be properly addressed.
Street, house number, zip code, town This information is necessary for the correct execution of the reservation and the rental contract.
Telephone, email With this information Road Trip Car and the provider of the reservation can contact you.

The retention period of these personal data is as follows:

Personal data Period Explanation
Street, house number, location, telephone and extra requirements 12 weeks after end of service The retention period is 12 weeks in connection with the full processing of the rental period or the service provided by the provider.
Salutation, first name, last name, email, zip code 12 weeks after end of service until indefinite The retention period is 12 weeks in case you do not wish to receive commercial emails/newsletters from us. If you wish to receive emails from us, the period is indefinite in connection with the preparation of the emails. In that case the postcode will be anonymized after 8 weeks.

The retention period of personal data with third parties may vary. Consult the general terms and conditions or privacy statement of the organisation concerned as soon as possible. If you do not agree to the sharing of your data with the organization in question, you can still revoke your application to that specific organization.

Do we share your data?

On the websites of Road Trip Car it is possible to get in contact with suppliers of products or services. Road Trip Car handles requests both by itself and through partnerships with partners. Road Trip Car only provides your personal data to third parties if this is necessary for the performance of our service to you, or to comply with a legal obligation. Our employees are obliged to maintain confidentiality if they process your personal data.

We will share your personal data with providers of travel related products or services in the category in which you submitted your request. For example, if you apply for a rental car in Spain, we will share your details with the organisation you booked with.

In order to make a broad network of providers available to visitors to our websites, we work together with partners. These partners have their own network of such providers. It is possible that we share your personal data with such partners in order to provide our services.

It is possible that our website uses cookies to share information with third parties for the purpose of analyzing and improving our services. At the bottom of this page you will find more information about the cookies that our website places and there is the possibility to withdraw your consent.

How do we secure your data?

Road Trip Car takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.

If you have the impression that your information is not properly secured or there are indications of misuse, or if you would like more information about the security of your collected personal data, please contact us via the contact form.

Inspection, correction or deletion of your data?

You have the right to view, correct or delete your personal data. You can contact us for a request for inspection, correction or deletion.

Cookies

Road Trip Car uses various types of cookies and other techniques such as JavaScript. We believe it is important to guarantee your privacy while improving the ease of use of our website and services. We are therefore happy to explain how and why we use cookies.

What are cookies and what do they do?

Cookies are small text files that your computer or other devices store when you visit our website. In combination with techniques such as JavaScript, systems can collect information. These are standard internet techniques and are used by almost all websites and apps.

By using cookies we can:

What types of cookies are there?

We distinguish between functional and non-functional cookies. Functional cookies are always placed and ensure that you can use the website properly. We also use non-functional cookies. These are cookies that, for example, allow us to analyse the use of our website.

When do we place cookies?

When you visit the Road Trip Car website for the first time, a message about the use of cookies will appear. If you accept this message, cookies will be set. These have different purposes, but are intended to improve our website and services.

It is possible that third parties with whom we work may place cookies on your device. In that case, the cookie policy and privacy policy of those organizations apply.

If you do not want cookies to be used, you can adjust your browser settings accordingly.

Updates

This declaration is valid from 22 May 2020 and is subject to change.

Overview of cookies and consent